From My Desk: Lehman’s – Your Trusted Choice!

I don’t know if you heard, but we are thrilled to announce that Lehman’s has been recognized as one of Newsweek’s Top Online Shops for the year 2024! This prestigious award reflects our commitment to providing an exceptional online shopping experience for our customers. At Lehman’s, we have always strived to meet and exceed your expectations, and this recognition is a testament to our dedication.

One of the key areas where Lehman’s has focused on enhancing the customer experience is in the realm of shipping. We understand that in today’s fast-paced world, waiting for a package can be a challenge. That’s why we’ve taken significant steps to improve our shipping process, reducing delivery times by half. 

Customer service at Lehman's

In the past, we recognized that shipping speed was a crucial factor for our customers. To address this, we revamped our logistics and fulfillment processes, implementing new processes to streamline the entire journey from order placement to delivery. The result? Faster shipping times without compromising on the quality and care that Lehman’s is known for.  There is no more critical time of year than now to ensure that your packages will get to you on time, and we are working hard to ensure that all your Christmas presents are delivered on time to you for Christmas.

But that’s not all – we understand the importance of transparency and communication in the online shopping experience. To further enhance your journey with us, we’ve implemented features that provide you with real-time visibility into the status of your order which you can see right here.

Our new order tracking system allows you to monitor the progress of your purchase from the moment you click ‘checkout’ until it arrives at your doorstep. You’ll receive timely updates on the processing, packaging, and shipping stages, giving you peace of mind and eliminating any uncertainty about the whereabouts of your package.

Our new warehouse facility

As I think about this Thanksgiving season and prepare for the upcoming Christmas season, I can’t be more thankful for both our team and customers that we have.  It’s truly a community that I am thankful for every day.  We want to be your trusted choice during this gift-giving season because we know the importance of these quality times with your family and loved ones.

Our dedication to improving shipping times and enhancing order visibility reflects our commitment to putting our customers first. Thank you for choosing Lehman’s – where quality, efficiency, and transparency converge to make your online shopping experience truly exceptional.

Zach Coblentz

 “I love to hear from customers – “Give me a call, send me a text or shoot me an email about your experiences with one of our family of businesses.”

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